The Public Information Officer (PIO) position was established in May 2005 with the charge to be a resource center for government employees, citizens, and news media outlets. In 2020, the title was changed to Communications Manager. Pam Spencer was hired in August 2007. She has a diverse background with nearly ten years experience as a television reporter, anchor, and meteorologist with seven years at WPSD-TV in Paducah. Prior to her television career, Pam worked at Flynt Engineering in Knoxville, Tennessee. Plus, she has experience as a math and science teacher. Pam is originally from Memphis, Tennessee. She graduated from Memphis Harding Academy. She has a B.S. in Geology and a M.S. in Education and a Certificate of Broadcast Meteorology.