Contact the City of Paducah
City Hall & Department Contacts
City Hall
300 South 5th Street
P.O. Box 2267
Paducah, Kentucky 42002-2267 (use 42003 if not using P.O. Box)
Hours: 8 a.m. - 4:30 p.m.
Contact Us: Use the Contact Us Form to submit your questions, comments, or concerns or leave a message by calling the Compliments & Concerns Hotline at 270-538-9844.
Visit Department Contacts for a list of City of Paducah departments including phone numbers and emails.
Popular Phone Numbers:
Business License/Payroll Tax 270-444-8513
Code Enforcement 270-444-8522
Compliments & Concerns Hotline (C&C Hotline) 270-538-9844
Customer Experience Department 270-444-8800
Garbage Collection/Recycling 270-444-8511
General Information 270-444-8800
Parks & Recreation 270-444-8508
Public Information Officer 270-444-8669
TTY users dial 7-1-1 or 1-800-648-6056. For more information, visit Telecommunications for Deaf or Hearing-Impaired.
Elected Officials
Visit Paducah Board of Commissioners for contact information for the elected officials.
Customer Experience Value
One of Paducah's Organizational Values is Customer Experience. We believe in providing excellent service delivery for both our internal and external customers through a welcoming and respectful environment. **To help us continue to serve you effectively, please take this Customer Satisfaction Survey after each interaction you have with City of Paducah employees.**
Media Requests & Speaker's Bureau
Media Requests: Direct media inquiries or requests for interviews with City employees to Communications Manager Pam Spencer (270-444-8669).
Speaker's Bureau: Through the Speaker's Bureau, city employees are willing to be guest speakers to share their knowledge about programs and services with Paducah’s church, civic, community, and professional organizations.
Stay Informed & Get Involved
My Paducah: My Paducah lists ways to stay informed and get involved in City of Paducah government including links to social media accounts.
Subscribe to E-News List: Do you want to stay up-to-date with city news by receiving news releases and City Commission meeting summaries? Provide your name and email address at E-News List to subscribe.