300 South 5th Street
P.O. Box 2267
Paducah, Kentucky 42002-2267 (use 42003 if not using P.O. Box)
Hours: 8 a.m. - 4:30 p.m.
270-444-8800 (General Information and Customer Experience Department)
Popular Numbers and Contacts
Learn more about Paducah 311. Through an app and online portal, we are enhancing the public’s experience by providing more ways to request a service, report issues, or ask a question.
Paducah's Organizational Value, Customer Experience, states: We believe in providing excellent service delivery for both our internal and external customers through a welcoming and respectful environment. To help us serve you effectively, take this Customer Satisfaction Survey following interactions with City employees.
Use the Contact Us Form to submit your questions, comments, or concerns.
Direct media inquiries or requests for interviews with City employees to Communications Manager Pam Spencer (270-444-8669).
Through the Speaker's Bureau, city employees are willing to be guest speakers to share their knowledge about programs and services with Paducah’s church, civic, community, and professional organizations.