Contact the City of Paducah
City Hall & Department Contacts
City Hall
300 South 5th Street
P.O. Box 2267
Paducah, Kentucky 42002-2267 (use 42003 if not using P.O. Box)
Hours: 8 a.m. - 4:30 p.m.
270-444-8800 (General Information and Customer Experience Department)
Popular Numbers and Contacts
- Business License/Payroll Tax 270-444-8513
- Code Enforcement 270-444-8522
- Communications Manager 270-444-8669
- Compliments & Concerns Hotline (C&C Hotline) 270-538-9844
- Department Contacts
- Elected Officials - Paducah Board of Commissioners
- Garbage Collection/Recycling 270-444-8511
- Parks & Recreation 270-444-8508
- TTY (Telecommunications for Deaf or Hearing-Impaired) users dial 7-1-1 or 1-800-648-6056.
Sign Up for E-News
- Receive news releases and City Commission meeting summaries by email. Subscribe to E-News List.
- My Paducah lists ways to Stay Informed & Get Involved in City government including links to social media accounts.
Paducah 311
Learn more about Paducah 311. Through an app and online portal, we are enhancing the public’s experience by providing more ways to request a service, report issues, or ask a question.
Contact Us - We Value Customer Experience
Paducah's Organizational Value, Customer Experience, states: We believe in providing excellent service delivery for both our internal and external customers through a welcoming and respectful environment. To help us serve you effectively, take this Customer Satisfaction Survey following interactions with City employees.
Use the Contact Us Form to submit your questions, comments, or concerns.
Media Requests & Speaker's Bureau
Direct media inquiries or requests for interviews with City employees to Communications Manager Pam Spencer (270-444-8669).
Through the Speaker's Bureau, city employees are willing to be guest speakers to share their knowledge about programs and services with Paducah’s church, civic, community, and professional organizations.