Changes to City Services Based on COVID-19

Date of release:  March 13, 2020

Using guidance from the Centers for Disease Control & Prevention and the state and local health departments, the City of Paducah is implementing various temporary measures to prevent the spread of the novel coronavirus (COVID-19). 

City Manager Jim Arndt says, “All of these temporary measures are designed around the recommendation of social distancing.  We are striving to minimize and delay the onset of the virus in Paducah so that we will be able to better care for and serve the citizens of this community.  We are focused on the continuity of services coupled with keeping the health and well-being of our employees and the public at the forefront.”

The following changes are effective Monday, March 16:

Paducah Police Department:

  • The Department will cease lobby service at 1400 Broadway. Citizens who come to the department with an emergency or who need to make a report should use the red telephone in the foyer area inside the front doors of the police department.  The red telephone connects directly with the E911 Communications Center.
  • The Records and Evidence units still will accept telephone inquiries; the number is 270-444-8554.  Citizens who need to acquire copies of collision reports should purchase them from  To purchase copies of crime reports, visit  Open Records requests can be submitted via email to or by mail using the information contained at
  • Fingerprinting, taxi licensing, and prescription drug drop-off services are suspended until further notice.
  • The lobby of the Criminal Investigations Division, located at 1410 Broadway, also will be closed until further notice.  Citizens who wish to speak with a detective may call 270-444-8553.

Paducah Parks & Recreation Department:

  • The Parks & Recreation building located at 1400 H.C. Mathis Drive will be closed to the public.  Registration for spring and summer programs is available online at or by calling 270-444-8508.   
  • The following classes, leagues, and operations are postponed until further notice:
    • Classes and operations at the Paducah Recreation Center located at 1527 Martin Luther King Junior Drive;
    • Martial Arts and dance classes held at the Parks Office Building located at 1400 H.C. Mathis Drive;
    • Youth and adult leagues practices and game schedules; and
    • Farmers’ Market vendor meetings.
  • All facility reservations of parks picnic shelters, the Anna Baumer Building, Arts and Crafts Building, and Robert Cherry Civic Center are being cancelled through May 1. 
  • All public assembly permit application requests for events between March 13 and April 30 will not be permitted. 

City Hall and General City Administration:

  • All meetings of city-appointed boards and commissions are cancelled for March and April limited to Board of Adjustment, Paducah Civic Beautification Board, HARC, Human Rights Commission, Historic Property Redevelopment Board, Main Street Board, Planning Commission & URCDA, Nuisance Board, Tree Advisory Board, and the Building, Electrical, and Code Appeals Board.
  • The Paducah Citizens’ Academy is suspended until further notice.
  • For citizens who have general questions on local resources, the Customer Experience Department will be able to provide guidance on local organizations and provide contact numbers.  To reach the Customer Experience Department, call 270-444-8800 during normal business hours, Monday through Friday.
  • Citizens who would like to drop off a payment to the Finance Department are encouraged to use the drop-box on the 5th Street side of City Hall.  Payments are processed the same day.     

Arndt adds, “As a reminder, there are several ways to reach out to City government by phone, online, or by mail.  We are working to minimize the impact to citizens during this situation.”

As a reminder, the latest information about COVID-19 in Kentucky is posted on the Kentucky Department of Public Health’s website at  Kentucky has set up a hotline for concerned citizens at 1-800-722-5725.  The CDC’s webpage dedicated to COVID-19 is