Paducah’s City Hall located at 300 South 5th Street will be closed to public walk-in foot traffic effective Monday, March 16 for at least two weeks in an effort to prevent the spread of the novel coronavirus (COVID-19). City services will continue; however, those needing to contact the City should use other means including phone, email, or online.
City Manager Jim Arndt says, “The U.S. Centers for Disease Control and Prevention is emphasizing the practice of social distancing to slow the spread of COVID-19. We are working to reduce opportunities for disease transmission in Paducah while maintaining our service delivery.”
As a reminder, the General Information phone number for City government is 270-444-8800. During normal business hours, we have Customer Experience Representatives who will take your call and guide you to the appropriate department or service. After hours, please leave a message.
Those needing to drop off a payment to the Finance Department can use the drop-box that is on the front of the 5th Street side of the building.
If you need a permit through the Fire Prevention Division, call Fire Prevention at 270-444-8527. Information will be taken over the phone with payments through the drop-box outside the building. Permits then will be emailed to the permit holder. Regarding plans that need to be reviewed, please send them digitally if possible. Otherwise, contact the receiving department to make arrangements: Engineering at 270-444-8511; Planning at 270-8690; and Fire Prevention at 270-444-8527.
A variety of information and contact emails can be found on this website.
Date of release: March 15, 2020