Safety Results from 2018 National Citizen Survey Show Community’s High Regard for Law Enforcement and Fire Department

Date of release:  September 18, 2018

The City of Paducah currently is reviewing the results from the National Citizen Survey which gathered feedback from citizens about eight facets: Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation & Wellness, Education & Enrichment, and Community Engagement.  Each question on the survey is connected to a facet.  Over the next several weeks, specific results relating to each facet will be released.  This release focuses on Safety.

One of the first questions on the Citizen Survey asks citizens to rate their feeling of safety in their neighborhood during the day in Paducah.  The results show that 91% rated their feeling of safety as very safe or somewhat safe.  Paducah received a 90% positive rating in 2016 with an 88% positive rating in 2013.

Paducah Police Chief Brandon Barnhill says, “This question is extremely important to the Paducah Police Department since community safety is a concept that encompasses many factors ranging from the reduction and prevention of injury and crime to the ongoing engagement with a community to build strong and cohesive relationships.  We work each and every day to maintain the safety of the Paducah area through great policing and detective work and by looking for opportunities to partner with businesses and citizens.”

Regarding the quality of Fire Services, the percent of positive responses (excellent or good) maintained a high percentage of 90% for 2018 and for 2016.  Paducah received an 87% positive rating in 2013.

Paducah Fire Chief Steve Kyle says, “Today across the country, the duties of a professional fire department involve much more than responding to structure fires.  Paducah’s Fire Department is no exception.  We respond to structure fires in addition to emergency medical calls and various rescue situations.  Furthermore, our department manages code enforcement, building construction, and fire prevention strategies for the City.  Our role in the community has shifted from the sole concept of putting out fires.  We are now the resource for community risk reduction.”

Earlier this year, the National Citizen Survey was mailed to 1500 randomly-selected households within the Paducah city limits.  The Survey asks questions about a community’s livability which includes city services, civic participation, governance, and various community characteristics.  The National Citizen Survey gathers feedback from citizens about the three pillars of a community:  Community Characteristics, Governance, and Participation.  Those pillars are further divided into the eight facets.  In addition to reviewing the results, the City is looking at the alignment between the community responses and the City’s Strategic Plan adopted this year. 

The International City/County Management Association (ICMA) and the NRC develop the survey which is used by hundreds of cities. 

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