Download MyPaducah, A Service Request App and Online Portal

Date of Release: 
December 05, 2025

Stay engaged with your local government! We want to make sure that you know about MyPaducah, a new app powered by SeeClickFix that makes it easier than ever for residents to connect with city services.

The MyPaducah app and online portal empowers residents to report quality-of-life issues, request services, and ask questions directly from their phone or computer. By subscribing to notifications, users can stay informed about service changes, upcoming holidays, emergency alerts, and more. To receive the notifications, users must register for an account.

Getting Started

Download the app via the Google Play Store or Apple App Store by searching “MyPaducah.”

  1. Open the app and click "New Request."
  2. Allow location services to enable geolocation.
  3. Click “Next” at the top of the screen.
  4. Select “Subscribe to Notices” and “Submit.”
  5. Follow the prompts to register and create your account.

Request Types Available in MyPaducah

  • Solid Waste – brush pickup, bulk item pickup, missed trash, trash/recycle bin replacement.
  • Code Violations – report unsafe, dilapidated, or abandoned buildings; report abandoned vehicles; report overgrown yard or yard debris.
  • Streets – road maintenance and obstructions, alley maintenance.
  • Park Maintenance Requests – city park maintenance requests, Oak Grove Cemetery maintenance request.
  • General Inquiries – all other questions and requests.

Please note that MyPaducah is not for emergencies. Call 9-1-1 for emergency situations.

For app details, links to download, and access to the online portal, visit MyPaducah.

For assistance using the app or portal, email the Customer Experience Department

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